Karseell Hair Repair Shampoo & Conditioner with Maca (Pack of 2)

Shipping Information

• Orders are processed and dispatched within 1–2 working days after confirmation.
  
• Estimated delivery time is 3–7 working days from the date of dispatch, depending on the delivery location and courier partner.
  
• Free Shipping is available on all orders above ₹399.
  

Returns & Support

• Returns and replacements are governed by our Return Policy section.
  
• Any issue related to delivery, damage, or incorrect product must be reported within 5 days of delivery.
  
• Customers must contact our support team before initiating any return.
  

Support Contact:

• Email: support@inviterich.com
• WhatsApp: +91 8878963182
  

Important Note

Delivery timelines may vary due to courier delays, remote locations, public holidays, or high-demand periods.

We strive to ensure complete customer satisfaction. If you are not fully satisfied with your purchase, you may request a return or replacement under the conditions outlined below.

Return Eligibility

• Returns are accepted within 5 days from the date of delivery.
  
• Products must be unused, unworn, unwashed, and returned in original condition with all tags and packaging intact.
  
• Return requests must be raised within the eligible period to be considered.
  

Valid Reasons for Return

Returns will be accepted only in the following cases:

• You received an incorrect product.
• The product arrived damaged or defective.
• The product is significantly different from the description shown on the product page.
  

How to Request a Return

Before returning any product, customers must contact our support team with order details and clear images (if applicable):

• Email: support@inviterich.com
• WhatsApp: +91 8878963182
  

Our team will review the request and share further instructions.

Non-Returnable Items

• Products showing signs of use, wear, or damage after delivery
• Items returned without prior approval
• Certain hygiene or personal-use products (unless received damaged or defective)
  

Refunds & Replacements

• Approved refunds will be processed after quality inspection of the returned product.
• Refunds will be issued to the original payment method.
• Replacement products (if approved) will be dispatched after verification.
  

Additional Information

• Return shipping instructions will be shared once the request is approved.
  
• InviteRich reserves the right to accept or reject return requests based on product condition and policy compliance.